Question 1

What’s the difference between purchasing an individual course and signing up for a Planet Handpan Premium membership?

Accepted Answer

When you purchase an individual course, you'll have lifetime access to that specific course. With a Planet Handpan Premium membership, you'll gain access to the entire catalog, including the Learning Lab, Rhythm Vault, and Groove Engine, for a monthly or annual fee. If you cancel your subscription, you will lose access to all content.

Question 2

Does the purchase of a Learning Lab course include access to the corresponding Rhythm Vault and Groove Engine pack?

Accepted Answer

No, the Rhythm Vault and Groove Engine packs are sold separately. However, if you subscribe to a Premium plan, you will have full access to all Planet Handpan content.

Question 3

Does my handpan need to be in a specific key?

Accepted Answer

No, the material is designed to work with any key or design of handpan. All exercises, grooves, and songs are pattern-based rather than pitch-specific, and you can use the transpose function in the Groove Engine to match your instrument.

Question 4

Are your courses suitable for all skill levels?

Accepted Answer

Yes, the courses are designed for all skill levels, including beginners, intermediate, and advanced players. There is a wide range of content to support different learning needs.

Question 5

What do I get when I enroll in a course?

Accepted Answer

When you purchase a course, you receive lifetime access to all course videos and a downloadable guidebook containing notation for the content.

Question 6

What do I get with a Planet Handpan membership?

Accepted Answer

With a membership, you get access to all courses, future releases, all Rhythm Vault packs, the complete Groove Engine library, and the Basecamp community.

Question 7

What if I’m not satisfied with a course?

Accepted Answer

If you are not satisfied with a course, you can request a full refund within 5 days of purchase by emailing support@planethandpan.com. No questions will be asked.

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